We do not sponsor employees for work authorization in the U.S. for this position.

 

Sargent & Lundy is a global leader in power and energy consulting, where innovation meets integrity, diversity, and a commitment to quality. We stay at the forefront of today’s opportunities in advanced nuclear power, decarbonization, smart grids, battery energy storage systems, hydrogen applications, electric transportation grids, digital modernization, and more. Our distinctive capabilities provide domestic and international clients and partners with a thoroughly reliable source of comprehensive expertise. Sargent & Lundy offers challenge, growth, flexibility, competitive salaries and benefits.

 

Job Summary:

We are seeking an Infrastructure Operations Lead to take lead of our enterprise IT systems and infrastructure. This role focuses on ensuring the availability, security, and performance of systems that support architecture, engineering, BIM, CAD, rendering, collaboration, and data management workflows. You will lead systems planning, deployment, monitoring, and optimization, enabling our teams to work efficiently across multiple offices and cloud environments.

 

This position offers the flexibility of a hybrid schedule with the expectation of 3 days per week in our Chicago office, and 2 days remote from home.

Key Responsibilities

 

Infrastructure Management & Strategy

 

• Design and maintain robust systems infrastructure to support A&E production workflows (Revit, AutoCAD, Civil 3D, Rhino, SketchUp, Enscape, etc.)
• Lead the architecture, deployment, and administration of on-prem, cloud, and hybrid infrastructure
• Manage Windows and Linux-based servers, virtualization environments (VMware/Hyper-V), file systems, and network storage (NAS/SAN)
• Implement and manage system monitoring, automation, patching, and performance optimization tools

Cloud & Collaboration Platforms

 

• Oversee Microsoft 365, Azure Active Directory, and integrated cloud services (SharePoint, Teams, OneDrive, Exchange)
• Lead hybrid/cloud transitions and integration of SaaS tools used in the A&E industry

Security, Backup & Recovery

 

• Define and enforce security policies around user access, identity management, and endpoint protection
• Ensure regular backups and robust disaster recovery processes for mission-critical data
• Work closely with cybersecurity teams/vendors to maintain compliance and mitigate threats

Team Leadership & Support

• Serve as a technical lead and subject matter expert for infrastructure initiatives, guiding strategic planning, design, and implementation of scalable solutions
• Provide hands-on leadership and direction to IT support teams, fostering a culture of accountability, collaboration, and continuous improvement
• Mentor and develop IT support staff through coaching, performance feedback, and professional development planning to build a high-performing, service-oriented team
• Establish and enforce operational best practices, ensuring alignment with organizational goals, compliance standards, and industry benchmarks
• Collaborate cross-functionally with software engineering, cybersecurity, digital design, and external vendors to ensure seamless delivery of technical services and solutions
• Lead and manage systems-related projects—including infrastructure upgrades, office buildouts, remote access rollouts, and disaster recovery testing—ensuring on-time delivery, quality execution, and clear documentation
• Track key performance indicators (KPIs) to evaluate team efficiency, support responsiveness, and operational health; use data to inform leadership decisions and drive continuous improvement
• Act as an escalation point for complex technical issues, providing strategic guidance and resolution oversight

Qualifications

• Bachelor's degree in Information Systems, Computer Science, Engineering, or a related discipline
• 7+ years of hands-on experience in systems or infrastructure roles, ideally in an A&E or design-focused environment
• Minimum of 5 years of experience in a technical leadership or operations management role, with a proven track record of leading cross-functional teams and delivering complex infrastructure projects
• Experience with Autodesk software environments and the unique infrastructure needs of BIM/CAD/Rendering platforms
• Proven expertise in:

• Server OS management (Windows Server, Linux)
• Virtualization (VMware, Hyper-V)
• Active Directory, Group Policy, DNS/DHCP
• Storage technologies (NAS/SAN), especially high-performance file systems
• Cloud services (Microsoft 365, Azure, AWS)
• Backup and disaster recovery systems (e.g., Veeam, Commvault, Acronis)
• Scripting (PowerShell, Python) for automation
• Industry certifications (e.g., MCSE, Azure Administrator, VMware VCP, CompTIA Security+) preferred

Soft Skills:

• A systems mindset with a deep understanding of infrastructure needs in fast-paced design environments
• Strong troubleshooting and problem-solving skills
• Ability to lead and deliver under pressure in deadline-driven environments
• Excellent interpersonal skills and a service-oriented approach
• Commitment to continuous learning and process improvement

 

At Sargent & Lundy, we care about the health and well-being of our employees. Our commitment extends beyond the workplace, offering comprehensive healthcare plans and generous paid time off to support our team members in every aspect of their lives. We understand the importance of work-life balance, which is why we are proud to provide competitive, award-winning benefits. Our dedication to employee satisfaction has earned us the prestigious Top Workplaces Culture Excellence Award for compensation and benefits in 2022, 2023, and 2024.

 

Health & Wellness	Financial Benefits	Work-Life Balance
Health Plans: Medical, Dental, Vision Life & Accident Insurance Disability Coverage Employee Assistance Program (EAP) Back-Up Daycare FSA & HSA	401(k) Pre-Tax Commuter Account Merit Scholarship Program Employee Discount Program Corporate Charitable Giving Program Tuition Assistance First Professional Licensure Bonus Employee Referral Bonus	Paid Annual Personal/Sick Time (PST) Paid Vacation Paid Holidays Paid Parental Leave Paid Bereavement Leave Flexible Work Arrangements

$112,410 - $162,710

Sargent & Lundy discloses compensation ranges that comply with all local and state regulations. The total compensation package for eligible positions will include a base salary or an hourly rate and a comprehensive benefits package, reflecting our commitment to rewarding performance and supporting the overall well-being of our employees. Individuals may also be eligible to participate in our yearly discretionary bonus.

Sargent & Lundy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any protected status as defined by applicable law.