Sargent & Lundy is a global leader in power and energy consulting, where innovation meets integrity, diversity, and a commitment to quality. We stay at the forefront of today’s opportunities in advanced nuclear power, decarbonization, smart grids, battery energy storage systems, hydrogen applications, electric transportation grids, digital modernization, and more. Our distinctive capabilities provide domestic and international clients and partners with a thoroughly reliable source of comprehensive expertise. Sargent & Lundy offers challenge, growth, flexibility, competitive salaries and benefits.

We are seeking a dedicated Audio Video Technology Specialist to join our team. In this role, you will provide essential support for a variety of audio-video systems, including video conferencing and collaboration technologies, as well as other office equipment such as PCs, network systems, and copiers/plotters. Your responsibilities will include both direct support for individual end users and in-person assistance for larger group gatherings.

You will troubleshoot hardware and software issues related to office technology and offer technical guidance to users, both in-person and remotely. Collaboration with other technology support teams will be key to ensuring seamless operations.

Key Responsibilities:

• Install, set up, and support a wide range of AV systems for conference room meetings and presentations.
• Conduct regular testing and preventative maintenance to ensure optimal performance of all AV systems.
• Collaborate with third-party integrators and maintenance services for larger AV setups.
• Use the internal IT Service Management (ITSM) ticketing system to manage all aspects of AV operations, support, and maintenance.
• Maintain inventory records and generate reports on system usage and issues.
• Deliver and install PCs and AV devices directly to employees’ workstations.

Work Environment:

This is a full-time, in-office position based in downtown Chicago, IL. Occasional travel to regional offices will be required.

If you are passionate about technology and enjoy providing support to enhance collaboration in the workplace, we encourage you to apply for this exciting opportunity.

• Minimum of 1 year experience in supporting corporate audio video systems.
• Demonstrated knowledge of audio-video control systems, video displays, and audio equipment.
• Proficient in creating clear and concise documentation and reports.
• Strong understanding of desktop and laptop hardware components, as well as Windows 10/11 and Microsoft Office Suite.
• Excellent verbal communication skills and a strong focus on customer service.
• Ability to maintain consistent attendance and punctuality.
• Organized, capable of following established guidelines, and committed to seeing tasks through to completion.
• Self-motivated, able to multitask, and possess excellent time management skills while working well in a team environment.
• Flexibility in handling assignments and adaptability to changing priorities.
• Ability to lift and carry up to 40 pounds.

Why Join Us?

• Work in an established company that values innovation and growth.
• Engage with a collaborative team that is dedicated to making a meaningful impact in the energy sector.
• Gain exposure to cutting-edge projects and contribute to data-driven decision-making processes.

We do not sponsor employees for work authorization in the U.S. for this position.

Sargent & Lundy is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any protected status as defined by law.

At Sargent & Lundy, we care about the health and well-being of our employees. Our commitment extends beyond the workplace, offering comprehensive healthcare plans and generous paid time off to support our team members in every aspect of their lives. We understand the importance of work-life balance, which is why we are proud to provide competitive, award-winning benefits. Our dedication to employee satisfaction has earned us the prestigious Top Workplaces Culture Excellence Award for compensation and benefits in 2022, 2023, and 2024.